Frequently Asked Questions
Welcome, and thank you for being here.
Below you’ll find gentle guidance to help you feel confident about your purchase.
🌿 What am I purchasing?
You’re purchasing a digital download — thoughtfully designed tools for self-growth, creativity, and mindful living.
Our offerings may include:
• Ebooks
• Journals
• Planners
• Templates
• Printable resources
✨ No physical items will be shipped.
✨ How will I receive my files?
Your files are available instantly after purchase.
After checkout:
• You’ll see a download button on the confirmation page
• You’ll receive an email from Gumroad with your download link
If you don’t see the email, please check your spam or promotions folder.
📂 What format are the files?
Most products include:
• High-quality PDF files
• Canva templates (if stated in the description)
All file details are clearly listed on each product page so you know exactly what you’re receiving.
📱 Can I use this on my phone or tablet?
Yes 🤍
Our digital products work beautifully on:
• Phones
• Tablets
• Laptops
• Desktop computers
For digital planning or journaling, apps like GoodNotes, Notability, or any PDF reader work perfectly.
🖨️ Can I print the files?
Yes — many of our products are print-friendly.
For best results:
• Use high-quality paper
• Select “Actual Size” in print settings
• Choose color or black & white based on design preference
🔁 Do you offer refunds?
Because these are instant digital downloads, all sales are final.
However — if you experience a technical issue or receive the wrong file, please reach out. We genuinely care about your experience and will make it right.
⚠️ I’m having trouble downloading — what should I do?
Please try:
Refreshing the page
Checking your email (including spam/promotions)
Downloading from a different browser or device
Still stuck? Message us through Gumroad with your order details and we’ll assist you promptly.
🔒 Can I share or resell this product?
All products are for personal use only.
You may not:
• Resell
• Redistribute
• Share publicly
• Claim the content or design as your own
If you’re interested in commercial licensing, please contact us.
🎁 Can I gift this product?
Yes, you’re welcome to purchase and gift it for personal use 💝
Resale or redistribution rights are not included.
💌 How can I contact you?
You can reach us anytime via:
• Gumroad messages
• Email support @ ntarastores.com
We typically respond within 24–48 hours.
🌸 Thank you for supporting mindful digital creations.
We hope these tools gently support your growth, clarity, and creativity.